Who we are

Our website address is: https://turbotech.co (“TurboTech”, “we”, “our”, or “us”). We operate an online retail store offering consumer electronics, smart home devices, and related products.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized hash of your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture becomes publicly visible in connection with your comment.

Cookies

TurboTech uses cookies and similar technologies to improve website functionality, personalize your experience, analyze performance, and support advertising and analytics integrations.

Cookies we use may include:

  • Essential Cookies — Required for the website to function, including login sessions and cart functionality.
  • Analytics Cookies — To understand site usage and improve performance (e.g., Google Analytics).
  • Advertising Cookies — Including Meta (Facebook) Pixel, TikTok, Pinterest, Snapchat, and Google Ads tags.
  • First-party Click ID Cookies set by our server infrastructure to assist with proper attribution and ad measurement.

You can control or delete cookies through your browser settings.

Embedded content from other websites

Articles or pages on this website may include embedded content (e.g., videos, images, social media posts). Embedded content from third-party websites behaves as though you visited those websites directly.

These third-party sites may collect data, use cookies, track your interactions, and monitor usage according to their own privacy policies.

What personal data we collect

We collect information that you provide directly, information automatically collected through your device, and information received from advertising/analytics partners. This includes:

  • Account Information — Name, email address, password, phone number.
  • Order & Checkout Information — Billing name, shipping name, address, phone number, payment method details (excluding full card numbers), purchase history.
  • Technical Information — IP address, browser type, user agent, device identifiers, and interactions with our website.
  • Advertising Identifiers — Including click IDs, external_id, and hashed identifiers used for attribution or fraud prevention.
  • Analytics Data — Session activity, pages viewed, events triggered, and behavior flows.
  • Location Information — Approximate location derived from your IP address.

Payment information such as credit card numbers are processed securely by third-party payment processors and never stored on TurboTech servers.

How we use your data

  • To process and ship your orders
  • To personalize your shopping experience
  • To detect fraud or malicious activity
  • To provide customer support
  • To improve website performance and user experience
  • To measure advertising performance and attribution
  • To perform analytics and reporting
  • To comply with legal obligations

Advertising, Analytics & Server-Side Tracking

TurboTech uses both browser-based and server-side tracking technologies to improve ad performance and ensure accurate attribution. This includes Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel and Conversions API, TikTok Events API, Pinterest Tag, Snapchat Pixel, and similar tools.

For advertising partners (such as Meta), we may send:

  • IP address
  • Browser user agent
  • Hashed email and phone number
  • Billing and shipping regions
  • Purchase details
  • Click IDs
  • First-party cookies we set to support attribution
  • Order and event-level data required to verify transactions

All sensitive identifiers (such as email and phone) are securely hashed before transmission when required.

Who we share your data with

We may share data with trusted third-party providers who assist with operating our business, including:

  • Payment processors (Stripe, PayPal, etc.)
  • Fulfillment and logistics providers
  • Analytics and advertising partners (Google, Meta, TikTok, Pinterest, Snapchat)
  • Email and SMS communication providers
  • Fraud prevention and security platforms
  • Customer service tools

We do not sell your personal data.

How long we retain your data

We retain order, billing, and account information for as long as reasonably necessary for business operations, tax, legal, and security purposes.

Comments and metadata are retained indefinitely to streamline moderation.

Your rights over your data

You may request a copy of the personal data we hold about you. You may also request the correction or deletion of your personal information, subject to legal or security retention requirements.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Some data (such as analytics or advertising identifiers) may be transferred to third-party processors located internationally. These transfers comply with applicable data protection laws.

Security

We use industry-standard security measures to protect your data, including HTTPS, server firewalls, restricted access controls, encryption, and monitoring systems.

Contact information

For privacy-related questions or requests, email us at: [email protected]